Lemon Grass Dinning

Order Policy / T&C's

Delivery times

Where delivery is offered, we deliver to a restricted area based on our store location

Any delivery times quoted are estimates, and are subject to traffic and other conditions beyond our control

Delivery may be withdrawn or refused at any time

Hours available for delivery are normally less than our trading hours

Credit Card Payment

Online and in store Credit Card and Debit Card payments accepted through Barclays Merchant Services. Most major credit cards accepted. All online payments are taken on the barclays website which is safe and secure. We do not see your payment details nor do we store them.

Cash Payment

Delivery drivers carry up to £10 in change, Pease try and have correct payment if at all possible. Payment is only accepted in UK Pounds Sterling

Where any order has not been pre-paid, only cash is accepted on delivery

Ordering and Refund Policy

Your order is binding. If someone else made the Booking on your behalf, you agree that such person acted as your agent.

If you need to make any amendments to your order, please contact the store on 01628 777723. Amendments are not always possible and are at the manager discretion

Cancellations will be charged in full if the order has already been cooked. Please contact the store for more information


For payment queries you can contact us on 01628 777723 or email info@lemongrassdining.com, Please do not use this email address for orders

Products

All products are subject to availability. If any item is out-of-stock the store manager will contact you and offer an alternative

Minimum order values may apply for delivery, credit card use, and for online ordering

Some products may contain nuts, gluten, and other ingredients which some people are allergic to. There is risk that any of our products may contain traces of these. If you suffer from any food allergens, please contact the store before placing any order

Any images used on this site are for illustrative purposes only. Individual features such as ingredients, colour and other food / drink items may vary

Personal information and Data Protection

We may hold your name, delivery address(s), email, telephone number(s) where supplied, and order history on our systems in order to provide you with our services. You agree to us holding this information and using it to provide you with these services or related offers in the future. We do not hold any credit card or bank details.

You can also ask what information we hold on you by contacting the store manager (for this, a small admin fee will apply, and allow 28 days).

You can also opt out of SMS offer messages by texting STOPLG to 07491163448 at any time. If you have opted out of offer messages we may still send you order confirmation or delivery driver updates by text as part of your transaction

Trade Marks and Copyright

Where branded products are sold, product names and images are trademarked and copyright by their respective owners

Reviews

Where customer reviews are offered, reviews are made public. You are not permitted to use offensive or racist language, or intentionally cause offence. Constructive criticism is always welcome to improve our service